CompTIA A+ Certification (220-1101 & 220-1102)

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2.0 Experimental Advanced. Lacks access to real-time info and some Gemini features.

Okay, I understand. Let’s create the course description and structure for the CompTIA A+ certification, strictly following the information on the official CompTIA website and your “no extra material” rule. I’ll also provide options for the alt text, caption, and description for the official A+ certification logo.

CompTIA A+ certification involves two exams:

  • Core 1 (220-1101)
  • Core 2 (220-1102)

I’ll provide a combined overview since the certification requires passing both exams.

Course Title: CompTIA A+ Certification (220-1101 & 220-1102)

Overview

The CompTIA A+ certification is the industry standard for establishing a career in IT. This comprehensive course prepares you for both the CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) exams, providing you with the essential skills and knowledge to install, configure, maintain, troubleshoot, secure, and support PC, mobile, and IoT devices. You will learn about hardware, operating systems, networking, security, mobile devices, and troubleshooting methodologies. The CompTIA A+ certification is globally recognized and validates your ability to perform foundational IT support tasks.

What Will I Learn?

By the end of this course, you will be able to:

  • Identify, use, and connect hardware components and devices.
  • Install, configure, and troubleshoot PC, mobile, and IoT device hardware.
  • Install, configure, and troubleshoot Windows, macOS, and Linux operating systems.
  • Explain networking concepts, configure network settings, and troubleshoot network connectivity.
  • Configure and support mobile devices and network connectivity.
  • Implement basic security principles and practices.
  • Apply troubleshooting methodologies to diagnose and resolve common hardware, software, and security issues.
  • Demonstrate proper safety procedures and environmental considerations.
  • Understand operational procedures, including communication, professionalism, and documentation.
  • Explain the basics of virtualization, cloud computing, and desktop imaging.

Target Audience

This course is ideal for:

  • Aspiring IT professionals seeking to start a career in technical support or help desk roles.
  • Individuals looking to change careers and enter the IT field.
  • Existing IT professionals who want to validate their skills and earn a globally recognized certification.
  • Help desk technicians, PC support specialists, field service technicians, and desktop support analysts.
  • Anyone who wants to gain a solid foundation in PC and mobile device hardware and software.
Important Note: This course covers the objectives for both the CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) exams. You must pass both exams to earn the CompTIA A+ certification.
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What Will You Learn?

  • What Will I Learn?
  • By the end of this course, you will be able to:
  • Identify, use, and connect hardware components and devices.
  • Install, configure, and troubleshoot PC, mobile, and IoT device hardware.
  • Install, configure, and troubleshoot Windows, macOS, and Linux operating systems.
  • Explain networking concepts, configure network settings, and troubleshoot network connectivity.
  • Configure and support mobile devices and network connectivity.
  • Implement basic security principles and practices.
  • Apply troubleshooting methodologies to diagnose and resolve common hardware, software, and security issues.
  • Demonstrate proper safety procedures and environmental considerations.
  • Understand operational procedures, including communication, professionalism, and documentation.
  • Explain the basics of virtualization, cloud computing, and desktop imaging.

Course Content

Part 1: CompTIA A+ Core 1 (220-1101)

Topic 1: Mobile Devices (15%)
Install and configure laptop hardware and components, compare and contrast characteristics of various types of other mobile devices, and set up and troubleshoot mobile device network connectivity and application issues.

Topic 2: Networking (20%)
Compare and contrast various types of cables and connectors and explain their features and purposes, install and configure a basic wired/wireless SOHO network, compare and contrast common network hardware devices and their purposes, compare and contrast Internet connection types, network types, and their features, explain properties and characteristics of TCP/IP, explain common TCP and UDP ports, protocols, and their purposes, and troubleshoot basic wired and wireless network issues.

Topic 3: Hardware (25%)
Explain common cable types and connectors, features, and their purposes, install, configure, and troubleshoot various RAM types, select and install storage devices, install and configure motherboards, CPUs, and add-on cards, explain power supply types and features, evaluate and configure appropriate cooling methods, install, configure, and troubleshoot various types of peripheral devices.

Topic 4: Virtualization and Cloud Computing (12%)
Compare and contrast cloud computing concepts and set up a client-side virtualized environment.

Topic 5: Hardware and Network Troubleshooting (28%)
Troubleshoot common problems related to motherboards, RAM, CPUs, and power, troubleshoot and resolve common issues with storage devices, troubleshoot issues with various peripheral devices, and troubleshoot network connectivity and application issues.

Part 2: CompTIA A+ Core 2 (220-1102)

Topic 1: Operating Systems (31%)
Compare and contrast common operating system types and their purposes, install, configure, and use Windows OS features and tools, explain how to use features and tools of the Mac OS desktop/laptop operating system, explain how to use features and tools of the Linux desktop/laptop operating system, explain general OS installation considerations and upgrade methods, explain how to configure Windows networking on a client/desktop.

Topic 2: Security (24%)
Summarize various types of security threats, vulnerabilities, and exploits, implement security controls to secure a workstation and environment, compare and contrast various methods for securing mobile devices, implement methods for data disposal and destruction, implement basic privacy-protection practices.

Topic 3: Software Troubleshooting (26%)
Troubleshoot PC operating system problems with appropriate tools, troubleshoot common security issues with appropriate tools and best practices, troubleshoot mobile OS and application issues, troubleshoot mobile OS and application security issues.

Topic 4: Operational Procedures (19%)
Explain best practices associated with documentation, change management, disaster prevention and recovery, safety procedures, and incident response, explain common safety procedures, explain environmental impacts and appropriate controls, explain the differences of various roles and responsibilities, implement basic configuration for various communication technologies, explain professionalism and communication best practices.

Final Quizzes
Quiz: CompTIA A+ Core 1 (220-1101) Practice Exam 1 Quiz: CompTIA A+ Core 1 (220-1101) Practice Exam 2 Quiz: CompTIA A+ Core 2 (220-1102) Practice Exam 1 Quiz: CompTIA A+ Core 2 (220-1102) Practice Exam 2

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